CUSTOMER CARE

At Chill Peelz, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you shop with us.

 

Information Collection

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When you place an order, we collect personal information, including your name, email address, shipping address, and payment details. This information is necessary for processing your order and delivering your items.

 

Payment Processing

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To ensure secure transactions, Chill Peelz utilizes third-party payment processors to verify payments. These providers adhere to strict security standards and are responsible for protecting your financial information. We do not store your credit card information.

 

Data Usage

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Your information is used to process your orders, communicate with you regarding your purchase, and provide customer support. We may send you order confirmations, shipping updates, and occasional promotional emails. You can opt out of promotional emails at any time.

 

Data Protection

 

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely, and access is limited to authorized personnel.

 

Communication

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After a successful purchase, you will receive a confirmation email with details about your order. If you have any questions or concerns, feel free to reach out via info@chillpeelz.com.

 

Policy Updates

Chill Peelz reserves the right to update this policy as needed. Any changes will be reflected on this page.